Privacy Policy

Last updated: December 5, 2025

Introduction

Site & Sight ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including web development, SEO and digital marketing, creative design, automation solutions, and hosting services.

This policy complies with the General Data Protection Regulation (GDPR) and Irish data protection laws. By using our services, you consent to the data practices described in this policy.

Data Controller

Site & Sight is the data controller responsible for your personal data. For any questions about this Privacy Policy or our data practices, please contact us:

Site & Sight

Dublin, Ireland

Email: hello@siteandsight.com

Information We Collect

We collect the following types of personal data:

Personal Information

Name and contact details (email address, phone number, postal address)
Company name and business information
Payment and billing information
Account credentials and login information

Technical Information

IP address and browser type
Device information and operating system
Website usage data and analytics
Cookies and tracking technologies (see our Cookie Policy)

Project Information

Project requirements and specifications
Content and materials provided for projects
Communication records and correspondence
Hosting and domain information

How We Use Your Information

We use your personal data for the following purposes:

Service Delivery: To provide web development, SEO, digital marketing, creative design, automation solutions, and hosting services as requested
Communication: To respond to inquiries, provide customer support, and send project updates
Billing: To process payments, manage subscriptions, and handle accounting
Improvement: To analyze website usage, improve our services, and enhance user experience
Marketing: To send promotional materials (with your consent) about our services and industry insights
Legal Compliance: To comply with legal obligations and protect our legal rights

Legal Basis for Processing

Under GDPR, we process your personal data based on:

Contract: To fulfill our contractual obligations and provide requested services
Consent: When you have given explicit consent for specific processing activities
Legitimate Interests: For business operations, fraud prevention, and service improvement
Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Third Parties

We may share your personal data with trusted third-party service providers who assist us in operating our business and providing services:

Hosting Providers: For website hosting and server management
Payment Processors: For secure payment processing
Analytics Services: Google Analytics and other analytics tools (see Cookie Policy)
Marketing Platforms: Meta Pixel and other advertising platforms (with consent)
Communication Tools: Email service providers and customer support platforms

We do not sell your personal data. All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

Customer account data: Retained while your account is active and for 7 years after account closure for legal and accounting purposes
Project files and content: Retained for the duration of the project and 3 years after completion
Marketing data: Retained until you withdraw consent or opt-out
Hosting and domain data: Retained while services are active and 1 year after termination

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data in certain circumstances
Right to Restrict Processing: Request limitation of how we process your data
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent for processing activities where consent is the legal basis
Right to Lodge a Complaint: File a complaint with the Irish Data Protection Commission

To exercise any of these rights, please contact us at hello@siteandsight.com. We will respond to your request within one month.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

SSL encryption for data transmission
Secure server infrastructure and regular security updates
Access controls and authentication measures
Regular security audits and assessments
Employee training on data protection

International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). When we transfer your data to such providers, we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions recognizing equivalent data protection standards
Other legally recognized transfer mechanisms

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: